How can we help?

#NotesApp is one home for African creators, professionals and businesses and the people they serve, where everyone is…

Day or night: tap the round ☀ / ☽ / ◐ button in the header to go Day → Night → Auto, or choose under Account settings →…

Go to Sign up. Choose Personal for a person, or Organisation for a company, NGO, church, school or club (organisations…

NotesApp installs straight from your browser: no app store and nothing to download by hand. Open app.naapp.tech and…

Nana AI is our helper. Ask her anything about #NotesApp from the chat button on every page, from the conversation…

Nana runs on three AI models, named after gems: the dearer the gem, the more capable the model. Pearl: fast and light,…

You can connect your own Anthropic (Claude) account so that Nana, the writing help in drafts, sharing and messages, and…

Every new account is Free Standard: you can read, comment, follow, book sessions, subscribe, send gifts and buy, but…

Your interests: go to Choose your interests and pick the topics you want to read about (up to 12, at least 3 makes a…

Getting around: on a phone, the bar along the bottom takes you to Feed, Explore, Market, Academy, Messages and your…

Notes Academy is where #NotesApp members and organisations teach and take courses, free and paid. Lessons play right on…

How and when do I get my certificate? As soon as you've finished every lesson, a Get your certificate button appears on…

On a phone: one light header sits at the top, with search, your notifications (the bell) and your picture. Tap your…

Changing your picture: tap the + on your picture (on your profile, or on "You" at the top of the journal feed) and…

Pictures you upload anywhere on #NotesApp (journals, your shop, your site, your profile, chats, moments and adverts)…

Explore: Explore is where to browse topics, people and channels (they used to be tabs of Journals). Open a topic to see…

Every Sunday evening (from 5 PM, Lagos time) #NotesApp can email you a digest: up to ten journals published that week,…

Naija Exam Prep (prep.naapp.tech) is NotesApp's exam practice, part of Notes Academy. Built for your next breakthrough.…

Free Standard: ₦0. Read, comment, book and buy. No publishing. Free Basic: ₦0. Publish and earn. Commission is highest…

NotesApp Credit is a prepaid balance. Top up once in your Wallet and pay across #NotesApp without entering your card…

On paid sessions, journal subscriptions and gifts, #NotesApp takes a commission that falls as you move up: Free Basic:…

Your link: go to Account → Referrals (/profile/referrals) and copy your link (it looks like `/r/yourname`). Verify your…

Make a code for your own products (every plan): go to Account → Discount codes (/profile/discounts) and choose New…

Once you have a publishing account (Free Basic or above), write from Write. The composer has formatting, a preview,…

With NKENNEAi, journals and voice notes can reach Kiswahili speakers. For writers: when you write or edit a journal,…

Publishers set a session price (₦5,000 to ₦500,000), a length and their weekly availability, shown in Lagos time. A…

A publisher can offer a paid monthly subscription (₦1,000 to ₦100,000 a month) that unlocks their premium entries.…

A reader can send a publisher, or one single post, a gift from ₦200 to ₦500,000, with a short note, or anonymously.…

Analytics, under My account, shows how you're doing in one place. Overview: what you earned after our fee (from store…

Add a bank account under Rates & payouts. We verify the account name first and store only the account name, bank and…

A boost puts a published post, or an item in your store, in front of more readers: a boosted journal appears in the…

Pro, Business and Enterprise publishers can write a post with other members. The lead invites up to 4 co-authors by…

On Teach a course, a course's lead (its owner, or for an organisation's course its admins and the team member who made…

Advertising on #NotesApp: anyone can buy a banner campaign, paid online and priced by validated impressions: Starter:…

Messages: talk one to one, with bold, italic and underline, sent and read ticks, pictures, videos and documents (how…

Photos and videos in a chat show as pictures only, like WhatsApp. Tap a photo (or the full-screen button on a video) to…

Free voice and video calls in Messages, with anyone you follow who follows you back. No minute limit, on every plan.…

Notes Life is a free life game you play in your browser with your NotesApp account, at life.naapp.tech or Play Notes…

Followers and following: under the follower count on every profile are Followers and Following. Open either to see the…

Links: type a web address anywhere you write on #NotesApp (a journal, a comment or reply, a message, a moment caption,…

Every post has a share menu (WhatsApp, X, Facebook, LinkedIn, copy link) that works without connecting anything. You…

Every Free Basic, Pro, Business and Enterprise member has their own website at naapp.tech/s/your-username, with your…

On Your site you choose how your site looks. More on setting it up: Your own site. Looks: Legacy (the original); Clean…

The Beauty and wellness kit is for spas, massage therapists, hair salons and nail studios (Pro and above). Pick it on…

If you teach on Notes Academy, your courses can show on your own site: switch on the Courses page on Your site (from…

For academics and researchers, from Free Basic. Pick the Academics and researchers kit on Your site, or add the…

Inventory, under My account, keeps your store's stock in one place. What you see: every physical item, and every option…

Your store lives at /u/yourname/store. Add an item, tick that it is sold through #NotesApp checkout, and set the price,…

Choose Digital download when you add an item and upload your file (PDF, ePub, ZIP, audio, video, Office files or…

Every store order gets a parcel ID that looks like NA-7K2M9QXD, sent to the buyer by email. Enter it on Track a parcel…

For delivery, waybill, warehousing and home or office errand businesses on Business or Enterprise (For logistics…

Logistics businesses on #NotesApp list the states they cover and their prices, and stores choose one as their delivery…

T-shirts, caps, mugs and more, with the core mark or a seasonal logo from the Brand page. You pre-order and pay with…

When your site shows the Shop page (Your own site), it looks and works like an online shop, on every look. What…

The maroon ✔ shows an account in good standing on an eligible plan, or with the badge subscription. Business and…

The gold ✔ is for accounts #NotesApp has vouched for, in two kinds: endorsed (we review your public work and back you)…

Community is for churches, NGOs, schools, clubs and associations with many members, a bit like a Facebook group with a…

Events are for every account: services, meetings, launches, classes and outreaches. Add one on the Events page (for…

For organisers: whoever can edit an event (its host, or a community's admins for the community's events) adds ticket…

Churches, NGOs, schools and clubs can take offerings, tithes and donations in their community. For admins: open your…

General is the announcement channel of a community. Every member is in it from the day they join; there's nothing to…

Spaces are the topics inside a community where members can post too: Prayer requests, Youth fellowship, Announcements,…

A Circle is a private group chat inside a community for the few people who work together: the choir, the ushers, the…

Audio rooms let a community talk live: a Bible study, a Q&A with the principal, a town hall. See them with pictures on…

Companies, NGOs, churches, schools and clubs can run a verified channel. Sign up as an Organisation with your CAC…

Business and Enterprise accounts can serve their page, journals and store on their own domain (for example…

Enterprise accounts can use a server-to-server API (switched on per account by our team) to publish posts and read…

A school joins Naija Exam Prep through a key member of staff (the principal, the proprietor or another senior role) at…

Every Naija Exam Prep question is checked by a reviewer before students see it. Joining: reviewers come by invite link.…

MCP (Model Context Protocol) is a standard way for AI assistants such as Claude and ChatGPT to use other services.…

A shared workspace for your team: a work board, milestones, a morning summary, a weekly review, meetings, a money…

Four tools are being tested by our own team now. Once internal testing is done, each will be offered as a paid add-on…

Children under 13 don't get their own NotesApp account. A parent or guardian adds them from My account → Family, as a…

Students aged 13 to 17 can use Naija Exam Prep. After signing up, tap Yes, I'm under 18, choose the month and year you…

You can block anyone in Messages (from the menu at the top of the conversation), mute a conversation you don't want…

Payments run through Paystack's hosted checkout, so card and bank details never touch our servers. Money is held until…

You can download a copy of your data or delete your account yourself from Account settings. Deleting an account removes…

Our staff see only what their job needs. In our admin pages your email address and phone number are hidden by default…

Aside from being the Founder, CEO and CTO of NOTESAPP TECHNOLOGIES LTD (the company behind #NotesApp, RC 9825642),…

Use the contact form and pick the topic (bookings, payments and refunds, store orders and parcels, advertising,…

#NotesApp is run by NOTESAPP TECHNOLOGIES LTD (RC 9825642), a private company limited by shares registered in Nigeria.…

Not live yet, with no promised dates: the Enterprise course packages; the Notes Life pixel look and HD look with a city…

A coming-soon challenge for influencers: reach 100,000 views and 10,000 new followers to unlock live video, then reach…