Help centre / Publishing and earning
Getting paid: payouts and when money is released
Add a bank account under Rates & payouts. We verify the account name first and store only the account name, bank and last four digits. Then:
- Sessions: paid 24 hours after the session ends.
- Subscriptions and gifts: released after 7 days.
- Physical store orders: released when the buyer confirms delivery, or 7 days after you mark it delivered if they say nothing.
- Digital downloads: after a 7-day dispute window.
- Ad share: monthly, after review (see Ads and ad share).
- Event tickets: after the event ends and a 24-hour window for problems (see Paid event tickets).
- Gifts to a community: held for a day, then paid on the next payout run (see Giving to a community).
- Referral and affiliate earnings: after 7 days (14 for delivered shop items), as cash or as NotesApp Credit (see Referrals and affiliates).
Money can be held while we review a reported problem. Commission depends on your plan: see commission rates.
Still stuck?
Ask Nana, our AI helper, with the chat button at the bottom of the page, ask the community on our Discord, or contact the team and a person will help.